Order Connect™
Order Connect™ is ACA’s premier 24 hour bi-lingual order taking call center service. From standard 1 product sales to catalogs with over 1000 SKU’s, ACA has a solution for it all. Order Connect™ provides your customers piece of mind when ordering from your business by reassuring them that no matter what time of day or night there is a live person there to help them place their order.
Order Connect™ Solutions:
- 24/7/365 Bi-Lingual (Spanish & English) order taking support
- Custom built order taking systems for seamless integration with fulfillment houses
- Fully customized online static and demographic reporting
- Digital Recordings of each and every call taken by ACA agents
- Screen snaps of calls being taken so you can see what we see when a call is taken
- Custom agent incentive program offerings
- And Much, Much more…
Ready to Get Started?
Getting an order taking account up and going is an organic process between our two organizations that will continue to grow and change over time. To start our teams will work very closely with your team to begin the process of data collection and research, so we can best services your needs. Since quality is something that ACA does not just hope to achieve, but guarantee, we always do extensive research on all of our client’s products and customer base to help them find the best possible solutions for their ordering needs.