Why Hire an Answering Service vs. Hire a Receptionist?
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Answer Center America Answers the Call
In today’s competitive market, more companies are turning to virtual receptionists to minimize costs; without compromising quality or reliability of customer service. First-rate customer service is essential to retaining customers and farming new ones. You can’t afford to overlook the advantages of partnering with a virtual answering service for your company’s needs.
Answer Center America is a seamless provider of answering services. We house a team of more than 120 qualified agents who are available 24/7/365.
See for yourself what ACA answering services can offer your company:
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Answer Center America |
Internal Receptionist |
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Availability |
24/7/365 – even holidays |
9 a.m. – 5 p.m. – Monday through Friday |
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Cost |
On average, $150 per month | According to Salary.com, the median cost of hiring a receptionist is $33,787, plus benefits, vacation, bonuses, etc. |
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Experience |
More than 15 years experience in the answering service industry | May vary according to employee |
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Language |
Multi-lingual support (Spanish, English and French) | Typically English, although this may vary |
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Technology |
Fully customizable software to track call statistics and provide real-time call data and recordings.ACA also offers:
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Limited to office resources |
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Reliability |
Never experience sick days, vacation or medical/personal leave with more than 120 qualified agents readily available to answer your calls. | Sick days, vacation, paid holidays, medical/personal leave |
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Overhead/Maintenance Costs |
None |
Office space, computer, fax, printer, office supplies, etc. |
For a fraction of the cost, Answer Center America can provide a large portion of the same services as an internal receptionist. For a free consultation and overview of ACA answering solutions, call 1-800-270-7030. Or visit www.goacanow.com for additional information.
Tags: answer center america, answering service, call center, Chicago call center, customer service, hiring a call center, receptionist, virtual answering service