In addition to unsurpassed comfort, American Mattress is now offering multiple lines of customer support to ease concerns, assist with order taking, and lead to a better night’s sleep.
Chicago, Ill. – American Mattress, Chicago’s leading mattress retailer, recently announced their decision to partner with Answer Center America (ACA) for inbound call center support. Increasing [...]
With each New Year comes a fresh set of goals. 2010 is right around the corner, so it’s a good time to revisit your goals for the year ahead. As holiday shopping wraps up, the hustle and bustle of the holiday season often results in second-rate customer service and frustrated customers. With the economy still [...]
The key to a successful customer service is clear communication—understanding and meeting all client needs. Successful communication can sometimes become a challenge, as today’s market is becoming increasingly diverse. For that reason, it’s necessary for businesses to reach out and connect with the Spanish speaking population as they account for a significant part of today’s [...]
As the holidays roll around, holiday parties quickly fill the calendar. This year, ACA was lucky enough to attend the Women’s Step Up Network party held at Nordstrom’s here in Chicago. Along with throwing an excellent holiday celebration complete with massages, nail painting and cookie decoration; the Step Up Network helps teen girls in underserved communities throughout Los [...]
This holiday season, Answer Center America will participate in the Marine Toys for Tots collection. ACA is proud to function as an official drop off and collection location for the Marine Toys for Tots organization.
The mission of the U.S. Marine Corps Reserve Toys for Tots Program is to collect new, unwrapped toys during October, November [...]