General Answering Services
Medical Answering Service
ACA is HIPPA compliant and follows all JACHO regulations. As one of the nation’s leading providers of live telephone answering service for the medical industry, ACA is dedicated to following all necessary regulations. Additionally, our staff is trained and versed on various protocols in the Medical Industry, providing streamlined solutions for your growing practice.
Overflow Receptionist Service
Do you lose customers when they call after business hours? Do potential customers hear busy signals or numerous rings when they call? Our 24-hour receptionist service offers seamless assistance both during and after work hours. All messages are checked for spelling and verification.
Customized Answering/Scripting
All of your calls are answered in your company name. Once our receptionist answers your call, all of the information you have supplied to us is shown on the computer screen, telling us how you want each call handled, and what actions we are to take.
Wake-up calls
Get sluggish employees to work on time with our live or automated wake-up service.
Employee Log-In Service
We handle calls regarding employee check-ins, tardiness, and absences, gathering employee information as needed.
Call Screening
Use our professional receptionist to screen calls for you — wherever you are. You decide if you want to take the call, take the massage, or forward it to voicemail.