News and Articles - 2012
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“They are one of the shining stars in the call center industry.”
James A. Becker
— Vice President, Amtelco“Every time I visit their worksite, I am struck by the level of positive enforcement given to the employees and the work environment that surrounds them.”
Patrick J. Kosloski
— CDC Insurance Group“Over the years, I have seen many instances where ACA’s embrace of new technologies has enabled them to provide better service and gain an advantage over the competition.”
Mark Dwyer
— Enterprise Account Executive, XO Communications“They are a company who understands the importance of investing in employees.”
Dan L’Heureux
— Executive Director, Great Lakes Telemessaging Association (GLTSA)“The ACA staff made a believer out of me; they delivered 95%+ everyday! To top it off, out of the thousands of calls e-filed for us, we have received less than 5 complaints from clients and those calls were attributed to changes made by us.”
JP Veen
— Operations Manger, LANHS“Any time that there has been a question or issue ACA has been immediately responsive, professional and attentive to the needs of the situation.”
David N. Haier
— Komori America“ACA is a strong employer in the community and we appreciate their generosity throughout our last campaign.”
Carol Ronen
— Committeeman, 48th Ward